See it Safely

We have been ‘See It Safely’ approved

We have been granted the use of Society of London Theatre & UK Theatre’s See It Safely mark. The mark certifies that we are complying with the latest Government and industry COVID-19 guidelines, to ensure the safety of our staff and audiences. On this page you can find out more about the measures we have been putting in place ready for your visit, and what you will need to know beforehand.

You do not need ‘vaccine passport’ or negative test to attend performances at The Atkinson, however you might wish to take a test in advance of attending in consideration of others and our staff.

Socially distanced performances

Socially distanced performances are categorised in our Events Calendar. Browse all socially distanced performances here.

Your guide to a safe and enjoyable theatre experience at The Atkinson

Before you visit

Wellbeing – If you or someone in your household has a new, persistent cough; a high temperature; or loses/has changes to their sense of taste or smell, have had a positive COVID-19 test result, or have been told to self-isolate by NHS Test and Trace then you must not attend the theatre. Contact the Box Office during our normal opening hours and we will either exchange or refund your tickets.

Consider your travel options – Consider your travel options and use a car, motorcycle, bicycle or walk to the theatre where possible, in accordance with the current UK Government guidance.

Pack your face covering – During your visit we are strongly recommending you wear a face covering at all times, except when eating and drinking.

Ticket check – Please check your confirmation email or ticket for your arrival time as we are staggering entrance times to minimise queueing.

When you arrive

Test and Trace – If you have a smart phone, please download the NHS Test and Trace app and scan the QR codes located in the foyer when you arrive to help speed up entry. Only one member of your party needs to scan in.

Join the queue – On arrival at the venue please join the queue, ensuring you maintain a safe distance from others (guided by floor markings). Our staff will be on hand to assist you.

Cloakroom – We are asking you to bring minimal belongings as we won’t be able to offer a cloakroom service at this time.

Sanitise station – Please sanitise your hands when you enter or exit the venue.

Wear your face covering – We are strongly recommending that you wear your face covering when you enter the building. If you require a face covering, please let our staff know. We will be happy to provide you with one.

Ticket check – Your ticket will be checked on entry and your party will be directed to their seats by our helpful staff.

During your visit

Keeping your distance – During your visit please ensure you maintain a safe distance from others using the floor marking guides for reference.

Follow the routes – When moving around the theatre, please follow the clearly marked one-way routes to help maintain safe distancing. We’ve installed easy to follow floor markings and signage to assist you.

Wear your face covering – Whilst in the theatre, we strongly recommend that you wear a face covering throughout your visit, except when eating and drinking.

Contactless payments and collections – We’ve installed protective screens and introduced payment technology to allow for contactless purchases at our retail outlets. Look out for designated pick up points where you can collect online orders.

Wash your hands – Please wash your hands before and after using toilet facilities and sanitise your hands regularly using the products provided.

Enhanced cleaning – Rest assured, as always, the theatre is professionally cleaned and disinfected before each performance. Common contact surfaces and toilet facilities are regularly sanitised by our on-site cleaning team.

Our team are here to help – Our staff will be on hand during your visit to provide guidance around the theatre.

When you are leaving

Follow directions – At the end of the performance please follow staff directions. You will be asked to exit in small groups and via specific doors.