Vacancy – 2 x Customer Assistants

Vacancy – 2 x Customer Assistants

We are seeking to recruit two part-time Customer Assistants to work 10 hours per week each as maternity cover. To meet the demands of our busy programme there will be times when more hours are available.

2 x Customer Assistants

Employer: Sefton Metropolitan Borough Council
Salary: Grade B – £20,441 p.a. pro rata
Location: The Atkinson, Southport
Contract: Temporary
Working Pattern: Part Time
Hours: 20 hours per week (2 part-time 10 hour positions)
DBS Check: No
Closing Date: 09/05/2023 at 23:55
Reference: COMM/23/236683Sefton Metropolitan Borough Council

The Atkinson in Southport is a leading arts centre, encompassing a museum, gallery, library, cafe, shop, theatre and studio.

Customer Assistants are the first point of welcome and information for visitors to The Atkinson. You will be responsible for delivering the highest standards of customer service and customer care for visitors and audiences across all aspects of the programme.

The Atkinson is open evenings and weekends as well as during the week. Many of the shifts will be in the evening, supporting the performing arts programme. Front of house responsibilities for hospitality will include working in the bar and ushering at theatrical events. Point of sale experience including bar experience will be beneficial to the role, and Customer Assistants must be over 18 as they may be required to serve alcohol. There may also be opportunities to work in the museum and gallery as invigilators.

You will be a reliable and punctual person who has an interest in the arts and enjoys working in customer facing roles. The ability to communicate effectively and work as part of a team is essential to the position. You will have a friendly, confident and approachable manner to maintain a high level of customer service at all times. You will also be able to carry out administrative and financial routines, maintaining records to the designated standard.

This can be a very physically demanding role, therefore we are looking for flexibility and adaptability. Candidates must also be able to work under pressure and on their own initiative.

As a member of the Atkinson team you will be an enthusiastic advocate for the whole cultural offer. You will be expected to attend regular briefing and training sessions to keep up to date with developments across The Atkinson’s programmes, ensuring the centre maintains its status as a dynamic and evolving regional venue for arts, heritage, literature and information.

Guidance Notes on Completing an Application
Job Description & Person Specification

Equal Opportunities
Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

How to apply
Please apply online via this link:
Please note, we do not accept CV’s (unless specified on the advert).
Please fully complete the online application form.

Sefton Council

Sefton is a diverse and exciting borough and is a great place to live and work. For all opportunities within Sefton Council visit their website here.


Posted on 27 April 2023 under General news

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