Useful Information

What’s on

For event listings please see the Events Calendar.

Tickets & Pricing

Ticket prices vary, please check event listings.

Family Ticket
Our family ticket offers good value for money and varies depending on specific event. A family ticket is available for four people, minimum of 1 adult and one under 16. Even for larger families the family ticket purchased with other children’s tickets still provides excellent value for money.

Available on selected performances to Senior Citizens (Age 60+), full time students, registered unemployed, carers and children under 16. Proof of status is required.

Group Booking
Applies to selected shows when tickets to the same event are purchased at the same time. Bookings made for 10 or more tickets qualify or an additional free ticket. Please check at Box Office before booking.

Wheelchair Places 
Wheelchair places are available, subject to availability. Please contact Box Office to book.

Carers Tickets
The Atkinson’s policy on carers is 1 free carer ticket for each paying disabled visitor. We have always treated this area very sensitively. Some patrons whose disability is not often obvious may be asked for proof and any of the list detailed  below are acceptable.

Any documentation should be no more than 2 years old.

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
  • Attendance Allowance or Carer’s Allowance letter of award.
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
  • A recognised Assistance Dog ID Card.
  • Credibility’s Access Card.
  • Valid Blue Badge e.g. a person may not have a recognised carer but be unable to access the building without assistance from a family member or other person.

The Atkinson has built up relationships with many of our regular disabled patrons and we understand their needs and requirements. We do not keep any register of disability. Please contact the Box Office to book tickets.

School Performances
Schools performances are for schools only. Book at the Box Office or by telephone 01704 533 333.

Schools can download The Atkinson’s risk assessment here.

Booking fees

A booking fee of £1 per ticket is applicable to online and phone transactions. Booking fees are an administrative cost and are non-refundable.

Bringing children to an event

For all our children’s shows, children aged 12 months and under can sit on their parents or guardians lap for free, for children aged over 12 months usual ticket prices will apply and a seat will be allocated. The Atkinson retains the right to exclude babies in arms for any performance.

Drinking water is available at any time during the performances and younger children can see a show with an older sibling as long as the parent is present. Please note: Only food bought on the premises through  The Atkinson or A Great Little Place can be consumed on the premises. We appreciate your understanding.

Although we do not have a specific buggy park, the staff are here to help you find somewhere safe for your equipment. Just ask one of our helpful team.

We have baby changing facilities on the ground and first floor within our disabled toilets.

We are a breastfeeding friendly venue.

See the full offer for families here.

Relaxed Performances

These events are for anyone who would benefit from a more relaxed environment in our Theatre and Studio. Feel free to move around, make noise and leave and re-enter as necessary. These performances are great for those living with dementia, families with younger siblings or who have Autism Spectrum Condition or a learning disability. We want everyone to feel welcome and comfortable in our surroundings so please let us know if you have any specific questions about events. Don’t forget, we also have ear defenders that you can borrow free of charge.

Visually Impaired Seating

Theatre Shows: Row D – seats 8-15, blocked for Visually Impaired customers.
Studio Shows: Row D – seats 6-13, blocked for Visually Impaired customers.

Applies to reserved seating plans only. Carers can accompany in the VI seating. Tickets only available via the Box Office. Box Office please can you add to the customer comment field if the ticket has been purchased as a VI seat, any VI seats sold Box Office to let CO’s know how many sold. Seats have been blocked so that Box Office can unblock as and when required and release back for general sale 72hrs before the show takes place.

Drunken Policy

We want you to have a  good time when you are here watching a band or enjoying a show. However, we ask that you are mindful of others and remember we are unable to serve openly drunk patrons. If you are inebriated and are causing others distress or making too much noise  you will be asked to leave.  We hope this does not happen as we want everyone to have a great time with us!


Latecomers may be refused admission to events, unless there is a suitable break in the performance.


It is The Atkinson’s policy not to allow photography and sound/filming during our events.