Refund Policy

The Atkinson has a no refund policy. Tickets can be exchanged for alternative shows within a 3 month period for a fee of £1 per ticket. Tickets must be exchanged at the Box Office 48 hours prior to the performance.

There are events which cannot be exchanged – please check details on the event page or at Box Office before booking.

Line-ups are correct at time of purchase but may be subject to change. Customers will not be notified of any changes to the line-up and no ticket exchanges will be offered for changes to the line-up.

If an event is cancelled or rescheduled due to unforeseen circumstances, customers are entitled to a ticket refund, exchange, credit note, or can donate the cost to The Atkinson Development Trust.

The Atkinson is not liable to cover travel and/or accommodation costs.

A booking fee of £1 per ticket is applicable to purchases made online and over the phone. Booking fees are an administrative cost and are non-refundable.

Refund Policy Updated 03.04.2025

If you have any enquiries, please contact the Box Office:
01704 533 333 /